Contact the CDR Help Desk
Use the following information to contact the CDR help desk.
Phone
1-888-CDR-3111
Fax
1-703-774-3946
Email
cdr.help@cdr.ffiec.gov
Hours of Operation
9:00 AM - 8:00 PM ET Monday through Friday
The help desk will be CLOSED for the following Federal Holidays:
Monday, May 30 - Memorial Day
Monday, June 20 - Juneteenth National Independence Day
Monday, July 4 - Independence Day
Monday, Sept 5 - Labor Day


FDEAN112
Or, as an alternative, visit Submit Online Request to initiate a Help Desk request online.