Contact the CDR Help Desk
Use the following information to contact the CDR help desk.
Phone
1-888-CDR-3111
Fax
1-703-774-3946
Hours of Operation
9:00 AM - 8:00 PM ET Monday through Friday
The help desk will be CLOSED for the following Federal Holidays:
Monday, October 10 - Columbus Day
Friday, November 11 - Veterans Day
Thursday, November 24 - Thanksgiving Day
Friday, November 25 - Day after Thanksgiving*
Monday, December 26 - Christmas Day
Monday, January 02 - New Year's Day
Monday, January 16 - Birthday of Martin Luther King, Jr.
Monday, February 20 - Washington's Birthday
*Not a federal holiday


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Or, as an alternative, visit Submit Online Request to initiate a Help Desk request online.