Frequently Asked Questions (FAQs)
CDR is accessed by entering your CDR user name and then authenticating using your credentials for your organization's identity provider (IDP): email, password and multifactor authentication (MFA) challenge.
If you have forgotten or need assistance resetting your password, contact your organization's IDP.
An identity provider (IDP) manages and verifies user identities, allowing them to access various applications, services and resources. For example, your organization's IDP may act as a central authentication authority, allowing you to log in once and access various resources in your organization, such as your organization's intranet or applications.
An IDP may also provide authentication to third-party service providers (websites, applications, or other services). For instance, you might use your Google credentials when you log into YouTube and Spotify. In this case, Google is managing and authenticating your identity, allowing you to access YouTube and Spotify without creating separate usernames and passwords.
Each CDR user must register using their professional email address for their organization.
If you're unsure of which email you should use when registering, contact the Delegated Site Administrator (DSA) for your organization.
Organizations that don't already have an identity (IDP) might choose to use Microsoft 365 Products for Business | Microsoft 365
For additional assistance, contact the CDR Help Desk.
If you've forgotten your CDR user name, contact your Delegated Site Administrator (DSA) or call the CDR Help Desk for assistance.
CDR is accessed by entering your CDR user name and then authenticating using your credentials for your organization's identity provider (IDP): email, password and multifactor authentication (MFA) challenge.
The number of attempts and other password policies are set by your organization's IDP. If you need help unlocking or resetting your password, contact your IDP for assistance.
CDR is accessed by entering your CDR username and then authenticating using your credentials for your organization's identity provider (IDP): email, password and multifactor authentication (MFA) challenge.
The number of attempts and other password policies are set by your organization's IDP. Best practices for password creation should include minimum length, complexity and age requirements
Accounts will be deactivated if they are not used for an extended period. If your account becomes deactivated, it will need to be reactivated by your Delegated Site Administrator (DSA).
If your account remains inactive for too long, your DSA may not be able to reactivate it, and you will need to request a new account.
Emails cannot be changed. You'll need to request a new account using your new email address.
No, the Help Desk cannot provide direct feedback on accounting or other financial related questions. Please contact your organization's FFIEC assigned analyst for assistance.
CDR Help Desk agents are available to assist with CDR related issues or questions. However, for assistance with issues encountered submitting through vendor software, please contact the Software Vendor for assistance. For accounting or other financial related questions, contact your organization's FFIEC assigned analyst.
The Help Desk has limited access to the CDR. Please speak with your Delegated Site Administrator (DSA) or FFIEC Assigned Analyst if you are uncertain if your question is appropriate for the Help Desk.
Yes, each organization should maintain two Delegated Site Administrators (DSA) to ensure adequate user support.
The Delegated Site Administrator (DSA) role can be assigned to an existing or new user. For instructions on adding users and assigning roles, select the Help Topics link above and review the User Enrollment topics.
If your organization does not have an active Delegated Site Administrator (DSA), contact the CDR Help Desk for assistance.
If you are a Delegated Site Administrator (DSA), click the Help Topics option above and review the Manage User Roles topic. If you are not a DSA, contact your DSA for assistance.
Reportability Rules determine which Call Report form, schedule and line items an institution must report on. Reportability rule concept values are derived from the FFIEC National Information Center (NIC) structure and historical data. Financial institutions can review their current reportability rule concept values. See the View FI Reporting Status and View Reportability Rules topics in the CDR Help Topics.
The Federal Financial Institutions Examination Council (FFIEC) Central Data Repository (CDR) (https://cdr.ffiec.gov/cdr) system was developed by the FFIEC agencies to collect, validate, manage, and distribute financial institution data.
The CDR Public Data Distribution (PDD) website (https://cdr.ffiec.gov) provides public access to financial institution data.
The Delegated Site Administrator (DSA) is responsible for managing CDR users at their organization. Specifically, they are responsible for approving, denying or deactivating user account, and assigning appropriate user roles.
Selecting a Delegated Site Administrator (DSA) is a business decision made by each organization. Usually the DSA is a manager or Call Report leader. Each organization should have more than one DSA.
For requesting a CDR account, select the Help Topics link above and review the User Enrollment topics.
If you cannot find your organization in the lookup, contact your Delegated Site Administrator (DSA) to verify the Organization Name or identifier you're using to search is correct. If you are the DSA for a new organization registering for the first time, contact your FFIEC assigned analyst or Vendor liaison to verify your organization has been added.
A RSSD is a unique identifying number assigned by the Federal Reserve to all financial institutions, as well as their main offices, and other branches. See the FFIEC National Information Center (NIC) for additional information.
The CDR also has a look-up facility for this identifier: https://cdr.ffiec.gov/CDR/SystemManagement/AccountEnrollment/lookupOrg.aspx
A secret question is a technique used by the CDR to help validate you as a user by verifying the response to a pre-determined question.
Click the Help Topics option above to review basic instructions for Financial Institutions and Software Vendors users.
Select the Contact Us link to view contact methods and hours for the CDR Help Desk.